Creative Admin Extension
Ongoing admin support for your creativity software. We work in your consoles so your team doesn't have to.
What this is
The Creative Admin Extension is a yearly engagement where we become an extension of your team for creativity software administration. We work directly in your admin consoles, handling the day-to-day tasks that keep your software running smoothly.
This isn't consulting or advising. It's hands-on execution. We do the work.
What it helps with
Most organizations have creativity software that needs regular attention. License assignments, user provisioning changes, group management, configuration updates. But the reality is that nobody on the team has the bandwidth, familiarity, or confidence to handle it consistently.
So things slip. Admin work gets deferred, forgotten, or done incorrectly by someone unfamiliar with the platform.
The Admin Extension solves that. You get someone who already knows how these consoles work, can make changes without hand-holding, and documents everything along the way.
How it works
You provision a secure admin account for Creative Tech Help in your creativity software admin consoles, scoped to whatever access level you're comfortable with.
From there, you submit requests through a shared ticket system. We acknowledge them and typically start working within 24 hours. Once the work is done, we confirm completion and document what was changed.
Common requests include:
- License assignments and reassignments
- User provisioning and deprovisioning
- Group and organizational unit management
- Configuration changes and policy updates
- Periodic environment reviews and cleanup
All work stays within creativity software admin consoles. We don't touch endpoint devices, network infrastructure, or anything outside the agreed scope.
What you get
- A dedicated resource for creativity software admin work
- Ticket-based request handling with typical 24-hour turnaround
- Documentation for every change made in your environment
- Continuity: one team that knows your environment and maintains that knowledge over time
- Less burden on your internal IT and instructional technology staff